Enjoy a free sports activity
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the H&B reward for life members campaign. Claim instructions are deemed to form part of the Terms and Conditions and by participating, all customers will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.
Promoter: Holland & Barrett International Limited, Samuel Ryder House, Barling Way, Eliot Park, Nuneaton CV10 7RH
Administrator: TLC Worldwide UK Limited, 55 Baker Street, London, England W1U 7EU.
Duration of Promotion:
a) Eligible Reward Period: Reward emails to be sent on the 10th of Sept.
This promotion is open to UK & Northern Ireland residents who are H&B Rewards for Life members aged 18 or over.
b) Promotional Period: Claims must be made between 00:01 10th September 2025 and 23:59 10th October 2025.
c) All claims received after the closing date of the Promotional Period will not be accepted.
d) Prize Use By Date: Participants must claim their reward within 30 days after receiving their invitational email.
e) Grand Prize winners: 3 x Monthly Grand Prizes will be available for selected customers automatically entered into the prize draw.
Winners of September 2025 to be announced and contacted by 24th October 2025.
Winners of October 2025 to be announced and contacted by 23rd November 2025.
Winners of November 2025 to be announced and contacted by December 2025.
Eligibility:
a) This promotion is open to and, including employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.
Excluded from Grand Prize draw: employees and the immediate families of the Promoter, its subsidiaries, and other group companies
b) Current valid email address required. Internet access required &Holland & Barrett Rewards for Life Number.
Qualifying H&B Spend for Grand Prize draw:
Spend £20 or more at Holland & Barret, in-store or online, during the period between the 10th of September to the 9th of October for automatic entry into the October Grand Prize Draw.
Claim Restrictions:
a) One reward claim per month for every member will be allowed across the entire Promotional Period. Additional claims that exceed this limit will be disqualified and any allocated rewards will not be fulfilled.
b) Customers who make a claim on someone else’s behalf will be disqualified, at the Promoter’s discretion.
c) Incomplete, illegible, invalid or misdirected claims will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for claims delayed, incomplete or lost due to technical reasons or otherwise.
Rewards
Reward for September: TLC Sports Network – Choose from a variety of free sessions, lessons or taster experiences across a wide range of sports and activities across the UK.
i. Single-entry voucher for one free entry or free session per booking group to a sport or activity with The National Sports Network listed on the offer page https://hbrewards4life.com
ii. Only one free entry is allowed per booking group per participating venue
iii. Customer will be required to register their full name and email address.
iv. If visiting on your own entry will be free, if as part of a group or family then other members will be required to pay full entry fee.
v. Groups cannot use multiple free entry vouchers or attempt to enter as individuals.
vi. Voucher cannot be transferred, has no cash value and cannot be used in conjunction with any other promotion or offer and no cash or other alternatives will be offered
vii. Voucher must be used before 31st October 2025 after which point it will not be accepted
viii. Valid at venues in mainland UK and Northern Ireland
ix. Sports venues and locations are subject to change and availability
Grand Prize: Each winner from the 3 Grand Prize Draws of each month gets a luxury 3-night health & wellness retreat from a range of nationwide options to choose from
a) Option 1: Suffolk Package for 2 adults
i) This prize includes the following
• Travel allowance of £50 per person.
• 3 nights’ luxury accommodation in Suffolk, based on a double occupancy room and with daily breakfast.
• Rise and relax spa morning, including 1-hour treatment of choice, fresh breakfast and juice, hot tub access and 1 hour in steam/sauna rooms.
• Choice of Nordic Walking, yoga class or bike hire on one day.
• 3-course dinner on one evening at a leading local restaurant.
• 2-course lunch at a leading local restaurant.
• Full winner management and ATOL protection included.
ii) Prize must redeemed by the winner within 30 days of receiving Prize email, can be booked and taken up within 6 months from 24th October.
iii) This prize is non-transferrable, non-exchangeable and no cash alternative is available.
iv) The prize is as stated and subject to availability. There is one prize available for 1 winner and their chosen companion and will only be issued in the name of the winner.
b) Option 2: Falmouth Package luxury spa lodge stay for 2 adults
i) This prize includes the following
• Travel allowance of £50 per person.
• 3 nights’ luxury accommodation in Falmouth, based on a double occupancy lodge and with daily breakfast.
• 3-course dinner on one evening at leading local restaurant.
• 2-course lunch on one evening at leading local restaurant.
• Daily access to the Hydrothermal Experience.
• Full winner management and ATOL protection included.
ii) Prize must redeemed by the winner within 30 days of receiving Prize email, can be booked and taken up within 6 months from 24th October.
iii) This prize is non-transferrable, non-exchangeable and no cash alternative is available.
iv) The prize is as stated and subject to availability. There is one prize available for 1 winner and their chosen companion and will only be issued in the name of the winner.
c) Option 3: Yorkshire Package for 2 adults
i) This prize includes the following
• A luxury spa lodge escape
• Travel allowance of £50 per person.
• 3 nights’ luxury accommodation, based on a double occupancy lodge and with daily breakfast.
• 3-course dinner on one evening.
• 60-minute spa treatment per person.
• Daily access to the spa and its facilities.
• Full winner management and ATOL protection included.
ii) Prize must redeemed by the winner within 30 days of receiving Prize email, can be booked and taken up within 6 months from 24th October.
i) This prize is non-transferrable, non-exchangeable and no cash alternative is available.
ii) The prize is as stated and subject to availability. There is one prize available for 1 winner and their chosen companion and will only be issued in the name of the winner.
d) Option 4: Stoke-on-Trent for 2 adults
i) This prize includes the following
· Travel allowance of £50 per person.
· 3 nights’ luxury shepherd’s hut accommodation close to Stoke-on-Trent, based on a double occupancy lodge with daily breakfast and an outdoor spa bath.
· 3-course dinner on one evening.
· 60-minute private yoga session with professional instructor.
· Full winner management and ATOL protection included.
ii) Prize must redeemed by the winner within 30 days of receiving Prize email, can be booked and taken up within 6 months from 24th October.
iv) This prize is non-transferrable, non-exchangeable and no cash alternative is available.
v) The prize is as stated and subject to availability. There is one prize available for 1 winner and their chosen companion and will only be issued in the name of the winner.
e) Option 5: Stoke-on-Trent for 2 adults
i) This prize includes the following
· Travel allowance of £50 per person.
· 3 nights’ luxury shepherd’s hut accommodation close to Stoke-on-Trent, based on a double occupancy lodge with daily breakfast and an outdoor spa bath.
· 3-course dinner on one evening.
· 60-minute private yoga session with professional instructor.
· Full winner management and ATOL protection included.
ii) Prize must redeemed by the winner within 30 days of receiving Prize email, can be booked and taken up within 6 months from 24th October
iii) This prize is non-transferrable, non-exchangeable and no cash alternative is available.
iv) The prize is as stated and subject to availability. There is one prize available for 1 winner and their chosen companion and will only be issued in the name of the winner.
f) Option 6: Essex spa/wellness retreat for 2 adults
i) This prize includes the following
· Travel allowance of £50 per person.
· 3 nights’ luxury accommodation in Falmouth, based on a double occupancy room with daily breakfast, lunch and dinner.
· Complimentary retreat bottle.
· Access to all fitness classes (HIIT, Weights, Box Fit, Pilates, Yoga and more).
· Access to all mindfulness classes and communal space classes (sauna, steam room, natural swimming pond and more).
· Mobile phone safe for a complete digital detox.
· Full winner management and ATOL protection included.
ii) Prize must redeemed by the winner within 30 days of receiving Prize email, can be booked and taken up within 6 months from 24th October.
iii) This prize is non-transferrable, non-exchangeable and no cash alternative is available.
iv) The prize is as stated and subject to availability. There is one prize available for 1 winner and their chosen companion and will only be issued in the name of the winner.
Ø The prizes and rewards are non-transferable, cannot be resold, auctioned, or exchanged and cannot be redeemed in whole or part for cash. In the event of circumstances outside of the Promoter’s control, the Promoter reserves the right to provide (in whole or in part) an alternative similar reward (as applicable) of equal or greater value.
Ø It is the responsibility of the customer to provide correct, up-to-date details when participating in the promotion. The Promoter cannot be held responsible for customers failing to supply accurate information which affects reward claim or delivery of their reward.
Ø Neither the Promoter, nor its agents or distributors can accept liability for lost, stolen or damaged rewards. Lost or stolen rewards will not be replaced.
Ø The Promoter and the Administrator reserve the right to require customers to provide verification of their identity including date of birth and eligibility including original documents (passport, driving licence or equivalent form of identification clearly showing the customer’s date of birth) and requesting proof of purchase which they must provide within 10 days from request. The Promoter reserves the right to refuse to award the reward or withdraw the reward entitlement and/or refuse further participation in the promotion and disqualify the customer where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s claim requirements or otherwise where a customer has gained and unfair advantage in participating or claimed using fraudulent means.
Ø Any additional costs which may be incurred in this promotion in the context of participation, such as internet costs and other additional services that go beyond those described services for the applicable reward (for example, personal expenses whilst on holiday) are not included in the reward and must be paid by customers separately.
Ø Your claim will be deemed invalid if (including but not limited to):
1. You reside outside of the UK.
2. You are not a qualifying reward for life member of H&B
3. You have not registered your claim by completing all requested fields on the promotional website correctly.
4. You have failed in any way to otherwise comply with these Terms and Conditions as determined by the Promoter in its sole discretion.
Ø Insofar as permitted by law, the Promoter, the Administrator, their agents and distributors (including the provider of any prize awarded in connection with this Promotion) will not in any circumstances be responsible or liable to compensate or accept any liability for personal loss, damage or injury suffered by any customer entering the promotion or as a result of accepting your reward. Your statutory rights are unaffected. Nothing shall limit or exclude the Promoter’s liability for death or personal injury as a result of its negligence.
Ø In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage or invalidate any affected claims.. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
Ø The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s claim to the promotion.
Ø This promotion is administered by TLC Worldwide UK Limited. You can contact TLC here.
Ø Any persons participating in this Promotion do so on complete acceptance of these Terms and Conditions.
Ø The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.
Ø If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
Ø The Administrator is responsible for fulfilling the reward. Any personal data captured in the fulfilment of the promotion will only be used for validation of claims, claim notification and for administering the Promotion, unless you have expressly consented for it to be used for any other purposes (for example, in subscribing to the Promoter’s or the Administrator’s marketing newsletters). Your personal details will at all times be kept confidential and in accordance with current data protection legislation. To find out more about how the Administrator uses and protects your personal data, as well as your privacy rights visit here. To understand how the Promoter uses and protects your personal data, please see the Promoter’s privacy policy here. You can request access to your personal data, or have any inaccuracies rectified, or exercise any other of your rights under data protection legislation by sending an email to HBrewards4life@tlcworldwide.com. Data will be stored for three months after the close of the promotion before deletion. By participating in the promotion, you agree to the use of your personal data as described in these Terms and Conditions.
ØThese Terms and Conditions shall be governed by the law of the relevant country for each customer, and customers submit to the exclusive jurisdiction of the courts of the relevant country they reside in.
